Update 'Revert to previous version of outlook Microsoft Q&A'

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Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the anti-virus blocks the add-in and prevents Outlook from functioning properly. A corrupted new profile or Outlook profile can lead to delays, crashing, or the Outlook not responding error. All users know that Microsoft Outlook is a powerful email program, but it can sometimes act up and become unresponsive. We’ve got you covered with these easy-to-understand solutions to get your Outlook back on track.
Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. If you can't receive new email messages, there are several troubleshooting steps you can take. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.
In addition to smart repair and [resolving Outlook not responding](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) recovery, the tool allows users to save mailbox items to various destinations like Exchange, Office 365, Gmail, etc. If none of the above methods fixes the ‘Outlook not responding’ problem, then there are chances that the Outlook PST in your Outlook profile is corrupt. In such scenarios, you need to repair the corrupt PST files. Check if the Outlook Will Not Open in Windows 10 error is now gone, by launching Outlook 2016. After you delete the Outlook App Data folder, we suggest you restart your system first and then, open Outlook. When the resetnavpane command is executed, what it does is it resets and removes all the customizations related to the navigation pane.
Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another resolving Outlook not responding process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down. This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure resolving Outlook not responding when this started, otherwise I would have rolled back updates and/or removed recently installed apps. I recently uninstalled and reinstalled Office but it only made the issue worse.
Upgrade to Microsoft Edge to resolving Outlook not responding take advantage of the latest features, security updates, and technical support. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. Occasionally, classic Outlook tries to run a process in the background.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To access the tool, open Control Panel and select "Uninstall a Program." You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.
Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.
Here, we list fixes for the possible causes, starting with the most likely culprit. Go in order so you have best chance of getting back to your inbox as quickly as possible. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be resolving Outlook not responding opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. While doing your work on Outlook stuck on loading profile? It’s a common error encountered by most MS Outlook users.
Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the resolving Outlook not responding troublesome add-in you can remove or replace.
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