However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information.
When built-in tools fall short, professional solutions pick up the slack. Faulty hard drives or disk errors can corrupt the Outlook data stored locally. This creates crashes that seem random—until you dig into the hardware logs. Let’s look at what causes Outlook to crash, how you can fix it, and a smarter tool that takes a lot of the stress off your plate. Hopefully, one of the fixes above helped resolve your problem. Please feel free to leave a comment below if you have any questions or suggestions.
The Scanost.exe tool is no longer available starting in Outlook 2010. We now recommend that you delete your offline Outlook Data File (.ost) and that you let Outlook redownload the information from the server that is running Exchange Server. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. To resolve this issue, delete your .ost file and that you let Outlook redownload the information from the server that is running Microsoft Exchange Server.
The first step is to check whether the PST file exists in its original location. You can also download the trial tool to try and test the working of the tool before buying the premium edition. If your PST file is stored on a network drive, ensure that the drive is accessible and that you have the necessary permissions. Reconnect to the network or contact your system administrator for assistance.
If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Try to start Outlook without any add-ins running.
Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a Outlook Fix resource center new pst-file. However, like any software, Outlook isn’t immune to issues. Occasionally, classic Outlook tries to run a process in the background.
Hopefully, one of these solutions worked for you, and Outlook is now stable and operating normally. Corrupt data files (OST or PST) can also cause this Outlook crashing issue. However, rebuilding the data file can resolve corruption issues. I have a user who's outlook crashes and restarts every 30 minutes. It is so precise that you can set your watch to it.
Nevertheless, you cannot save the recovered data when using the demo tool. For that, purchase the premium version of the software. After your account has been repaired, restart Outlook. Check if the problems causing ‘my Outlook keeps shutting down’ persist. After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved.
Read on to find out how to fix common Outlook problems below. This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Classic Outlook for Windows. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem Outlook Fix resource center to be missing.
Many users frequently report issues with Microsoft Outlook crashing, regardless of whether the installation is new or old. One common issue with Outlook is that it occasionally closes unexpectedly. Running the latest version of Outlook ensures you have Outlook Fix resource center the most recent fixes and updates.
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, Outlook Fix resource center such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.