diff --git a/Resolve-sync-issues-in-Mail-and-Calendar-apps-in-Windows-10.md b/Resolve-sync-issues-in-Mail-and-Calendar-apps-in-Windows-10.md
new file mode 100644
index 0000000..087b8eb
--- /dev/null
+++ b/Resolve-sync-issues-in-Mail-and-Calendar-apps-in-Windows-10.md
@@ -0,0 +1,28 @@
+Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 10. To view the scan log, start Outlook, and then open the Deleted Items folder. Any problems are noted in a message that has "OST Integrity Check" as its Subject. While we all use systems differently, I don’t think I have 100GB of data after working for my company almost 25 years, let alone this much email. No reason to archive 6 months onwards and try to cache 1 year, it wont work as it can only cache 6 months. Online archive is only available online too, so no caching, hence it’s nam
+
+
+As the Office 365 troubleshooting name of this tool suggests, Remote Connectivity Analyzer can identify Office 365 issues with connectivity. From Outlook desynchronisation to problems with OneDrive connection. The tool can help you detect issues by running tests for many feature
+
+
+If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have? It could also happen because you haven't assigned a license to yourself or your users. Admins should also see the Office for business tab for more general Office installation issues. See Uninstall Office for Mac for instructions on uninstalling the Office app
+
+
+You might have visibility to the two newest experiences, depending on if your organization has already been onboarded to the new capabilities. We'll continue adding more customers to the new capabilities in the coming months. Continue on to the following section for written instructions on how to open a support request through the enhanced experience. If you have access to the new enhanced experience, make sure you also review our connectivity guide and allowlist the necessary URLs. This leads you to the new Support AI Assistant support request process. The following section provides instructions for you to follow when you arrive ther
+
+
+You can use the professional application DiskInternals Outlook Recovery not only to recover email, but also to recover contacts, attachments and diaries. This application works with all versions of Microsoft Outlook, without exception, and all recovery steps are Office 365 troubleshooting automated as much as possible for ease of use. In addition, there is a recovery wizard to help you in any situatio
+
+
+Remember, proactive management and regular reviews of your IT infrastructure can prevent many common issues, keeping your business operations running smoothly. Rich7359 & @scott-sa-spiceworks I had another user login and the does not exist with that user so I know the issue is profile related. I did see in credential that most of the Office 365 apps are using my password from about 5 weeks back, I corrected that and then opened Word then tried to login to it. I then saw in credential manager where the password reverted back to the previous one, corrected again and repeated but this time with Excel to see if same thing happene
+
+
+Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). For a similar error caused by a different issue, refer to Outlook shows Disconnected in status bar if the last character in legacyExchangeDN is a space. The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor
+
+
+If you see this view, you need the instructions for the enhanced or Support AI Assistant experiences. Select Use the new support experience in Services Hub, then continue on to the step three here in this article to find out which set of instructions you should follow. Services Hub generally has only one support request creation process. However, as we work to build a better overall experience, there are temporarily three experiences a customer can have for creating a new support reques
+
+
+It scans your local copy of the .ost file and your mailbox on an Exchange Server. The tool compares items and folders in the file and in your mailbox and tries to reconcile synchronization differences between the files and the mailbox. The OST Integrity Check Tool does not change your mailbox on the Exchange Server. The tool records any differences in a scan log so that you can see what differences the tool found and resolved. The scan log also identifies any situations that the tool could not resolve and that you must fix manuall
+
+
+The self-help function is built on Azure self-help capabilities within a modernized platform. Microsoft empowers you with rich articles to self-serve based off your product and problem selections. The following video provides an overview and walkthrough of our enhanced Support request creaton experience. If you see this [Office 365 troubleshooting](https://poptop.online/read-blog/23307_how-to-fix-microsoft-outlook-not-syncing.html) view, select "Existing experience" from the tabs at the top of this article, then proceed to the first section under the heading "Begin the process for the existing experience
\ No newline at end of file