Update 'Running troubleshooters in Get Help Microsoft Support'

Running-troubleshooters-in-Get-Help-Microsoft-Support.md

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+If you're entering a password you know is correct and getting a message that says "incorrect password," then you'll want to read this page. If you are using Gmail or Google Workspace as well as the Outlook calendar, it would be nice to [Official Fix Outlook guide](https://www.tumblr.com/fixoutlookhelp) have them populated with the same information. Here is how to make sure your Outlook is showing the same information as your Google Calendar. If nothing else fixes your Outlook search problem, then your Spotlight index may be corrupt.
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+It could be as simple as an out-of-date version of Outlook's software. Once an update has been run on your system, the bug may be rectified. Here is a list of things to try to stop getting that pesky password prompt after every action you do on Outlook. If you are using Gmail or Google Workspace as well as the Outlook calendar, it would be nice to have them populated with the same information. Here is how to make sure your Outlook is showing the same information as your Google Calendar. It might be that antivirus software is trying to block a function that is repeatedly trying to squeeze through the firewall.
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+Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. The first thing you should try is to fix the basic Outlook issues. For this, you have to start with repairing the Office installation itself.
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+Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.
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+I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail.
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+Specifically around FSLogix (which we use) and a known issue. We’re going to add the registry setting to roam the paths listed in the known issue and re-register appx and see how we go. There are also notes about legacy per-user auth being an issue, however we had two accounts left in per-user auth but none with the issue. If you think that it is patch related, roll back the patch and see if that fixes it for the end users.
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+If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 Official Fix Outlook guide (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.
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+Check your settings to see if you've got the "always prompt for password" feature enabled. It could be as simple as an out-of-date version of Outlook's software. Once an update has been run on your system, the bug may be rectified. You should be able to go to Outlook via a web browser and reset your password.
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+Trouble shooter came back as there was a problem running the trouble shooter, try looking for other solutions. When Outlook does open, it will send mail fine one minute and then the next minute it will not send any mail. I agree, it is highly unlikely that all the users would suddenly have an issue that isn’t patch related. Outlook opening problems are simple to deal with.
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+There might also be a visual alert that a message is unread, has an attachment, or is flagged. In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter or select . This is a lightweight app designed to handle multiple accounts and fairly moderate email use. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working.
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+If your account hasn't been active in over 270 days, it is considered inactive. Live.com addresses are gone forever when they are deleted. You can still log in to Outlook with a legacy @live.com email address. If Microsoft Outlook is not working, we might be able to help you pinpoint why. We have created some tables to clarify how to access your email account using Outlook if you are still signed up for one of the providers Microsoft used to Official Fix Outlook guide champion.