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Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.
Why IMAP Folder is Not Properly Syncing?
Please report suspicious activity using the "Report Abuse" option. Windows 10 will reach EOS (end of support) troubleshoot Outlook synchronizing folders error on October 14, 2025. For more information, see this article.
Chosen Solution
A primary way to compromise an O36 user is phish a user, steal their creds, and connect via IMAP to get a copy of a whole mailbox. Upgrade to Microsoft Edge to take advantage FixTechGuide email error solutions of the latest features, security updates, and technical support. Intermedia has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support.
IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)
The responsables of the mail told us to move all the mails from past years to a new account to reduce it's size, but after doing that it doesn't seems to be working. This problem isn't anything new, this happens every year or so, but this time it just isn't getting fixed. By reporting abuse, a moderator will be asked to review the content of this interaction to take further action, if necessary. Some reference links I read thru though I don't fully understand all of what is being discussed. I have not tried the add-on yet I am going to experiment.
I also posted on the Gmail subreddit about a year ago.This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly.I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.I would suggest that frequent changes to folder contents on multiple devices will make it go wrong.I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future.Simply enter your email address OR username in order to reset your password.
My accounts in Mail app stopped to sync post update
I am also running QuickFolders and its the same nothing shows up on those tabs until i physically click on them. Ok so my mistake the Properties option is there when right FixTechGuide login issue guide clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder. I right click a folder and Properties and it take me to attached windows. I don't see - 'When getting new messages...
Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. But many users run into the problem where their important IMAP folders are not syncing or stop updating. That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue.