Read the blog post about using Office 365 on a terminal server. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Comprehensive repair solutions for Office apps—both Quick Repair and Online Repair to ensure minimal downtime. If your Office 365 is not working properly because it’s outdated, support can handle update problems that prevent essential patches and security fixes from being installed. Check if CAPSLOCK is turned on, and check the spelling of the password you try to ente
If you see this view, you need the instructions for the enhanced or Support AI Assistant experiences. Select Use the new support experience in Services Hub, then continue on to the step three here in this article to find out which set of instructions you should follow. Services Hub generally has only one support request creation process. However, as we work to build a better overall experience, there are temporarily three experiences a customer can have for creating a new support reques
To make sure your Office 365 data is accessible and recoverable in every, even the most dangerous situation, make sure you have a proper, secure and proven third-party Microsoft 365 backup. Xopero ONE Backup and Recovery for Microsoft 365 ensures you with data protection, security, and business continuity. If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant. This tool should be installed on a computer as a standalone applicatio
You might have visibility to the two newest experiences, depending on if your organization has already been onboarded to the new capabilities. We'll continue adding more customers to the new capabilities in the coming months. Continue on to the following section for written instructions on how to open a support request through the enhanced experience. If you have access to the new enhanced experience, make sure you also review our connectivity guide and allowlist the necessary URLs. This leads you to the new Support AI Assistant support request process. The following section provides instructions for you to follow when you arrive ther
The self-help function is built on Azure self-help capabilities within a modernized platform. Microsoft empowers you with rich articles to self-serve based off your product and problem selections. The following video provides an overview and walkthrough of our enhanced Support request creaton experience. If you see this Outlook not syncing emails view, select "Existing experience" from the tabs at the top of this article, then proceed to the first section under the heading "Begin the process for the existing experience
We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the inciden
For Outlook not syncing emails a list of the supported languages, see Services Hub Support self-help localization. Depending on your company network configuration, you might need to add certain URLs to your allowlist to use the new platform. A Microsoft account gives you access to all of your Microsoft products and services with just one logi
Switch your alias to an Outlook.com or Hotmail.com account. Visit Firefox support to learn how to Disable or remove Add-ons. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com Outlook not syncing emails alias to your country's domai
To resolve this error, reach out to your CSAM and let them know you received the message. After your CSAM replies and confirms that the necessary changes have Outlook not syncing emails been made, navigate back to the enhanced support request creation process and verify that you have access to create support requests. If you encounter an error about entitlement when you try to open a support request in the enhanced experience, it's likely that the workspace you're using needs to be configured correctly. Depending on your company network configuration, you may need to add certain URLs to your allowlist to use the new platform. For more information about Support Contacts, see the Support Contact Overvie